Submit a global JRC service or sales request

SMART network

JRC provide SMART solution through our own network around the world.

JRC has a wide variety of resources available to tackle your service needs in the most efficient way, 24 hours per day, 7 days a week. Depending on the complexity of your service, vessel's location and technicians’ availability, we choose the best service solution available.

This includes our technical support for those calls where First Time Fix (FTF) is critical for the vessel's operation. Our target is to satisfy your service needs with a one-stop-shopping concept for JRC/Alphatron Marine products.

All our local engineers and service coordinators are fully trained by senior trainers in JRC Japan. Technical details and sometimes even R&D design concepts are well transferred to the local engineers to be certified as an experienced JRC technician. Accordingly, the certified local trainers have provided professional technical trainings to the engineers of our local network for the correct installation and repair of marine electronics. We are very proud of the quality of our local service and the technical support.

  • 200+ service depots
  • 100+ JRC certified service partners
  • 750+ JRC certified engineers
  • 12+ Class Society approvals within our service network
  • 2000+ JRC/Alphatron Marine spare parts available from stock 24/7

JRC provides SMART solution through our own network around the world.

S: Service
M: Maintenance
A: Assistance
R: Retrofit
T: Technical Support

Back to overview
Cookie preferences
SettingsI agree