When the crew on board experiences equipment errors, JRC/Alphatron Marine can login remotely with our new Remote Maintenance System. Using the data from the VDR (JCY-1900) our technical specialists can troubleshoot and assist in solving the problem 24/7 from a safe distance. Considering the current situation, we made it possible for the crew to prepare all necessary measures on board to use this service without a single attendance of our technicians. This way our customers are ensured of safe remote assistance when required and limit their operation downtime.
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