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Support

JRC one-call

One number to call
With JRC you can go anywhere and if you need our support, simply call us at +81 3 3492 9201, anytime.

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JRC at your service

If you have any questions regarding a product or a brand or you have a service request. Please get in touch with us by filling in our service request form. Through this form we’ll able to help you in a more efficient way.

I am not satisfied

We are sorry that you are not satisfied. We prefer to avoid that. Whatever the reason, we will deal with your complaint quickly.

Service points

Chief Executive Officer
Jun Nakazawa
    Chief Technical Officer
    Maurice Rutten
      Division Manager
      Anna Marini
        Manager Training
        Monique Scholten
          Senior Trainer
          Paul Cummins
            Chief Executive Officer
            Ryo Yajima
              Chief Operational Officer
              Chuise Ng Siew Chui
                Secretary
                Kivvi Yap Yen Hong
                  Head of Sales
                  Edmund Sng Chong Hwa
                    Sales Manager
                    Roger Toh Teck Siang
                      Sales Manager
                      Bryan Kwek Chin Han
                        Assistant Sales Manager
                        Mohammad Shahrulnizzam Bin Saifful
                          Sales Manager China Region
                          Monica Fu
                            Manager Maritime Solutions
                            Kaladharan Ramasamy
                              Sales Manager Connectivity
                              Mitesh Swastikzz
                                Sales Support Manager
                                Chris Po Xiao Tian
                                  Head of Service
                                  Kareem Bin Syed Abdol Rahman
                                    Operation Service Manager
                                    Sufian Bin Md Yusof
                                      Technical Manager
                                      Ueno Kyohei
                                        Service Sales Manager Global & JRC
                                        Tyfanie Tan Jian Yuan
                                          Service Sales Manager Contract & Global
                                          Nivedita Singh
                                            Service Support Executive
                                            Suhaidah Binte Nordin
                                              Trainer and Technical Support
                                              Markus Tan Chong Kwee
                                                Assistant Spare Parts Manager
                                                Joseph Tan Chit King
                                                  Trainer
                                                  Joshua Koh Soon Hong
                                                    Finance Manager
                                                    Cynthia Chai See Yin
                                                      Supply Chain Manager
                                                      Janet Chu Sau Wai
                                                        Warehouse Manager
                                                        David Lim Boon Ghee
                                                          Training Manager
                                                          Tom McCasland
                                                            Manager service & warranty
                                                            Fop Smit
                                                              Manager Customer Support
                                                              Jeroen Roodenburg