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Support

JRC one-call

One number to call
With JRC you can go anywhere and if you need our support, simply call us at +81 3 3492 9201, anytime.

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JRC at your service

If you have any questions regarding a product or a brand or you have a service request. Please get in touch with us by filling in our service request form. Through this form we’ll able to help you in a more efficient way.

I am not satisfied

We are sorry that you are not satisfied. We prefer to avoid that. Whatever the reason, we will deal with your complaint quickly.

Service points

Chief Executive Officer
Jun Nakazawa
    Chief Technical Officer
    Maurice Rutten
      Division Manager
      Anna Marini
        Manager Training
        Monique Scholten
          Senior Trainer
          Paul Cummins
            Chief Executive Officer
            Ryo Yajima
              Chief Operational Officer
              Chuise Ng Siew Chui
                Secretary
                Kivvi Yap Yen Hong
                  Head of Sales
                  Edmund Sng Chong Hwa
                    Sales Manager
                    Roger Toh Teck Siang
                      Sales Manager
                      Peng Boon Shek
                        Sales Manager
                        Bryan Kwek Chin Han
                          Assistant Sales Manager
                          Mohammad Shahrulnizzam Bin Saifful
                            Sales Manager China Region
                            Monica Fu
                              Manager Maritime Solutions
                              Kaladharan Ramasamy
                                Sales Manager Connectivity
                                Mitesh Swastikzz
                                  Sales Support Manager
                                  Chris Po Xiao Tian
                                    Head of Service
                                    Kareem Bin Syed Abdol Rahman
                                      Operation Service Manager
                                      Sufian Bin Md Yusof
                                        Technical Manager
                                        Ueno Kyohei
                                          Service Sales Manager Global & JRC
                                          Tyfanie Tan Jian Yuan
                                            Service Sales Manager Contract & Global
                                            Nivedita Singh
                                              Service Support Executive
                                              Suhaidah Binte Nordin
                                                Trainer and Technical Support
                                                Markus Tan Chong Kwee
                                                  Assistant Spare Parts Manager
                                                  Joseph Tan Chit King
                                                    Trainer
                                                    Joshua Koh Soon Hong
                                                      Finance Manager
                                                      Cynthia Chai See Yin
                                                        Supply Chain Manager
                                                        Janet Chu Sau Wai
                                                          Warehouse Manager
                                                          David Lim Boon Ghee
                                                            Training Manager
                                                            Tom McCasland
                                                              Manager service & warranty
                                                              Fop Smit
                                                                Manager Customer Support
                                                                Jeroen Roodenburg